内容来源：https://news.microsoft.com/source/canada/features/ai/copilot-in-the-c-suite-christine-andrew-kpmg/

内容总结：

对于毕马威加拿大公司人工智能赋能部门董事总经理克里斯汀·安德鲁而言，Copilot带来的不仅是效率提升，更是工作价值的重塑。

她指出，过去高管的大量时间耗费在计划制定、PPT制作、进度追踪与汇报等事务性环节。如今，借助Microsoft 365 Copilot，这些流程被大幅压缩，使团队能更专注于高质量执行与战略思考。

"关键不在于节省时间，而在于将时间重新分配到更具战略意义的工作上。"安德鲁表示。她现在拥有更多空间深入反思业务表现、研判市场趋势，并加强与同行在AI应用策略方面的交流。在密集日程中，她依赖Copilot进行会议复盘与策略推演，将其视为"思维挑战者"，帮助完善关键决策。

作为三年前公司Copilot早期试点项目的负责人，安德鲁亲历了从40个测试许可到2025年全公司1.2万名员工全面部署的过程。她强调，该工具与微软生态的深度整合不仅降低了使用门槛，更在毕马威的安全框架内实现了"负责任AI"的落地。

目前，该公司已将AI应用案例分享纳入常规机制，并为员工提供多维度培训。在安德鲁看来，这场变革的本质并非追求技术新奇，而是通过解放生产力，让人才更专注于高价值服务与复杂挑战。"Copilot没有缩短工作日，但它改变了我们的工作内涵。"她总结道。

中文翻译：

克里斯汀·安德鲁（Christine Andrew）看重的并非Copilot节省了多少时间，而是这些被释放的时间能创造何种可能。

这位人工智能高管固然欣赏其减轻行政负担的作用，但她更倾向于将这款AI生产力工具定位为“助力交付更高价值工作、为组织作出更深刻贡献”的赋能者。“它确实提升了效率，但真正的优势在于能将时间重新配置到更具战略意义、更高价值的活动中。”安德鲁如此评价。作为毕马威加拿大公司的人工智能赋能董事总经理，她对此深有体会。

安德鲁指出，过去工作中大量行政事务占据了高管太多时间：制定计划、转化为PPT演示文稿、执行方案，再循环跟进并汇报进展。随着Microsoft 365 Copilot大幅压缩规划与汇报环节，许多运营类工作得以提速。这不仅带来了效率提升，更促使团队更聚焦于高质量执行——更关注方案如何落地，而非仅仅如何呈现。

通过从重复性任务中夺回时间，安德鲁表示自己能够将注意力重新分配到更深入的业务思考中。她现在拥有“更多时间和空间”来频繁暂停手头工作，从接连不断的会议和交付任务中抽身，进而更深入地思考市场趋势、潜在风险及客户需求等根本性问题。

日常使用Copilot的另一重附加值，是她现在有更多时间与其他机构交流AI应用策略与挑战。安德鲁认为这对理解行业最佳实践极具价值。“可以说它改变了我的工作方式，让我变得更高效。”她坦言。

一款触手可及的易用工具

安德鲁高度依赖Teams中的Copilot来应对日程表中频繁重叠的会议安排。会议纪要与“速览提要”功能让她能同时跟进多个会议，即使无法亲临现场也能保持信息同步。

她将Copilot Chat视为“思维挑战者”，通过追问“缺失环节”“质疑者可能提出的问题”或“不同视角的CEO会作何反应”来压力测试策略草案。

这种影响是切实可感的。在为近期一场主题演讲做准备时，安德鲁运用Copilot的研究能力分析听众群体、关注焦点及面临的挑战。

约三年前，安德鲁领导了毕马威加拿大公司的首批Copilot早期体验计划，在加拿大分部试点部署40个许可。即使产品持续迭代，用户反馈始终积极。随后她协助IT团队将推广范围扩展至上千名用户，并最终于2025年在全公司12,000名员工中全面部署。

安德鲁指出，Copilot与微软生态系统的深度集成使其易于员工上手使用。同样重要的是，它帮助员工在毕马威的可信环境中“负责任且安全地”使用人工智能，这符合公司的负责任AI与风险标准。

目前，公司每周追踪AI工具使用情况。各部门分享高价值应用案例，员工需设定AI相关目标作为绩效管理的一部分。公司还设立了多项培训项目，聚焦如何有效且负责任地运用人工智能。

对安德鲁而言，推广Copilot并非追逐新奇，而是将员工从低价值工作中解放出来，使其能投入更多时间为客户提供咨询、解决更复杂的难题。

她总结道：“Copilot不会缩短你的工作日，但它会改变你的工作内涵。”

相关链接：
了解更多：《高管层的Copilot：当领导力遇见人工智能》

英文来源：

What matters to Christine Andrew is not that Copilot saves time, it’s what that time makes possible.
The AI executive appreciates the lighter administrative load, but she likes to frame her AI-powered productivity tool as one that helps her deliver higher value work and make more meaningful contributions to her organization.
“There is a productivity play there, but I think the real advantage is being able to reallocate the time to more strategic activity and higher value activity,” says Andrew, Managing Director for AI Enablement at professional services firm KPMG Canada.
Previously, Andrew notes, the mechanics of work consumed a large amount of her executive time: developing plans and putting them into PowerPoint presentations, carrying them out, then circling back to track and reporting on progress. With Microsoft 365 Copilot compressing the planning and reporting, much of that operational work has been accelerated. The result isn’t just speed, but a strengthened focus on higher quality execution—more attention paid to how plans are delivered, not just how they are written up.
By reclaiming hours once spent on repetitive tasks, Andrew says, she can reallocate her attention toward deeper reflection on how the business is performing. The executive now has “more time and space” to pause more often, step back from the immediate flow of meetings and deliverables, and ask more fundamental questions about market trends, risks ahead and clients’ necessities.
Another added value of using Copilot in her day-to-day is that she now has more time to connect with other organizations about their AI adoption strategies and challenges, which Andrew finds extremely valuable for understanding best practices.
“I would say it has changed the way I work. It’s made me more effective,” she says.
An accessible and easier-to-use tool
Andrew relies heavily on Copilot in Teams to keep pace with a calendar that’s often double- or triple‑booked. Meeting recaps and “catch me up” prompts serve as a stand-in for being in multiple places at once, keeping her up to speed when she can’t attend every meeting.
She uses Copilot Chat as a “thought challenger,” stress‑testing draft strategies by asking what’s missing, what skeptics might question or how a CEO with a different vantage point might react.
The impact, she says, is tangible. While preparing for a recent keynote, Andrew used Copilot’s research capabilities to analyze the audience, what mattered to them and the challenges they faced.
Nearly three years ago, Andrew led KPMG Canada’s initial Copilot early-access program, piloting 40 licenses in KPMG’s Canadian firm. Feedback was strong, even when the product continued to evolve. She later helped expand the rollout to a thousand users working with the IT team, who ultimately deployed Copilot to all 12,000 employees across the firm in 2025.
Copilot’s deep integration with Microsoft’s ecosystem makes it accessible and easy for employees to use, Andrew says. Equally important, it helps enable people to use AI “responsibly and safely” within KPMG’s trusted environment, aligning with the firm’s responsible AI and risk standards.
Today, adoption is tracked weekly. Teams share high‑value use cases and employees are required to set AI‑related goals as part of performance management. The firm has also set up multiple training programs focused on using AI effectively and responsibly.
For Andrew, the scale-up wasn’t just about chasing novelty. It was about freeing people from low‑value work so they could spend more time advising clients and tackling harder problems.
Copilot doesn’t shorten your workday, she says. It changes what you do with it.
Related links:
Read more: Copilot in the C-Suite: Where leaderships meets AI