解锁英国下一阶段的生产力:打造一个人工智能先锋之国

内容总结:
英国人工智能应用报告发布:职场AI使用率一年翻倍,但仅15%“领航者”获益显著
近日,谷歌英国与Public First联合发布了一项关于英国人工智能应用状况的全面研究报告。报告显示,过去一年间,英国职场中AI的使用率从2025年的34%飙升至73%,实现翻倍增长。然而,这一增长趋势并不均衡,仅有少数“AI领航者”获得了职业发展的实质性红利。
职场AI用户划分为四个阶段
研究将英国劳动力划分为四个渐进阶段:10%的“AI旁观者”尚未接触AI;38%的“AI实验者”处于初级尝试阶段;37%的“AI实践者”已将AI用作日常可靠工具;而仅15%的“AI领航者”属于深度用户,正在开拓全新工作方式。
“领航者”群体享有明显职业优势
数据显示,AI使用深度与职业发展呈正相关。即便排除年龄、行业、性别、教育背景等因素,深度使用AI的员工仍表现出显著优势:过去一年获得晋升的可能性高出84%,获得积极绩效评价的可能性高出88%,获得加薪的可能性高出55%。此外,“领航者”平均每周节省近8小时,相当于多出一个工作日。
但研究也指出,这种深度使用在不同年龄、性别和地区之间分布不均,若不及时干预,差距将进一步扩大。
普及AI素养面临三大障碍
报告指出,帮助其余85%的职场人实现提升,关键在于克服三类障碍:行为习惯上,多数用户存在“一次性使用”习惯,缺乏有效迭代提示词的能力;认知层面,许多人仍将AI视为传统搜索工具,而非创造性合作伙伴;组织层面,大量员工因缺乏明确的职场指导而对AI使用持观望态度。
谷歌启动全国AI技能提升计划
为应对这一挑战,Public First当天发布了AI技能测评工具,帮助用户评估自身水平。同时,谷歌推出“AI Works for Britain”全国技能提升计划,作为其Google Digital Garage项目的延伸。过去十年,该项目已培训超过120万人。此次计划将与英国政府合作,助力实现到2030年培训1000万劳动者掌握AI技能的目标。
此外,报告显示,2025年谷歌产品与服务在英国支持了约1400亿英镑的经济活动,相当于大曼彻斯特地区的经济体量。其中,超过40%(约600亿英镑)来自英国中小企业。谷歌搜索、安卓、云服务和YouTube等产品每周为英国劳动者节省5100万小时,约等于英国国家医疗服务体系(NHS)全体员工的周产出。
中文翻译:
开启英国生产率新时代:打造人工智能先行者之国
英国人工智能应用:速度快,但不均衡
我们与Public First合作开展了迄今为止最全面的英国人工智能应用研究之一。研究显示,工作场所中人工智能的应用率在过去一年翻了一番(从2025年的34%上升至73%)。然而,这一势头反映出应用曲线并不均衡——只有少数人(前15%)在晋升、加薪和职业发展加速方面具有显著优势。
我们的分析表明,人工智能的使用是一个连续过渡的过程,英国大多数劳动力仍停留在早期应用阶段。我们将劳动力分为四个渐进阶段:
- “人工智能旁观者”(10%)——尚未尝试使用人工智能的人
- “人工智能尝试者”(38%)——通过简单任务试水的新手
- “人工智能实践者”(37%)——将人工智能作为可靠日常工具的中级用户
- “人工智能先行者”(15%)——突破边界、探索全新工作方式的高级用户
人工智能先行者的优势
英国的人工智能先行者正在为现代工作树立新标杆,并在个人生活和职业生活中节省近8小时——相当于每个工作周多出一天。
研究发现,即使考虑了年龄、行业、性别、民族、教育背景和企业规模的差异,人工智能的深度使用与更强的职业发展动力相关联。先行者:
- 过去一年获得晋升的可能性高出84%
- 获得积极绩效评估的可能性高出88%
- 获得加薪的可能性高出55%
然而,这种深度使用在年龄组、性别和地理位置上分布不均。我们等待采取行动的时间越长,这一差距就会越大。
好消息是,这些差异完全可以弥补。达到这一高级水平并不需要深厚的技术知识或编程技能。任何人都可以成为先行者。
打破障碍
真正的挑战在于将日常尝试转化为人工智能素养,从而释放职业发展潜力,进而推动全国经济增长。
那么,我们如何帮助其他85%的人释放这些益处?阻碍人们前进的障碍惊人地容易克服,只需集体聚焦即可。这些障碍大多是行为、认知或组织层面的:
- 行为层面——“一次即止”的习惯:大多数随意用户尚未养成有效使用人工智能的习惯。许多人还不善于迭代提示、为任务匹配正确工具,或者不确定如何开始使用多模态能力(文本、视觉和音频输入输出)以及智能体工作流(人工智能自主规划并执行多步骤任务)。
- 认知层面——传统的“搜索框”思维:数百万用户自然地将熟悉的搜索习惯应用于人工智能工具,而不是将其视为创意伙伴。尽管人工智能具有高度协作性,但只有37%的曾使用者请人工智能帮助编写更好的提示,以快速获得更有效的结果。
- 组织层面——“提示许可”的鸿沟:许多员工在等待明确许可才使用人工智能。只有三分之一的人工智能用户有清晰的专业指导来帮助他们自信地使用人工智能,不到一半的人知道该向谁咨询负责任的使用问题。
打造人工智能先行者之国
提升水平始于了解自己的位置。因此,今天Public First推出了人工智能技能测验,这是一个互动诊断工具,让你能够将自己的技能与其他人进行对比,更深入地了解自己是哪类人工智能用户,并获得可立即提升人工智能使用水平的实用技能,帮助释放职业发展潜力。
我们的全国性人工智能技能提升计划“人工智能为英国服务”旨在解决这一不均衡的应用挑战,并基于我们的Google数字车库项目——该项目在过去十年已培训超过120万人。这是我们与政府合作、助力实现到2030年培训1000万工人掌握人工智能技能目标的关键一环。携手共进,我们可以缩小应用差距,打造人工智能先行者之国,帮助每位工人释放全部潜力。
谷歌产品与服务的影响
推动人工智能深度应用、释放增长与进步的最重要方式之一,就是提供实用的人工智能工具。2025年,谷歌的工具支撑了英国1400亿英镑的经济活动——相当于大曼彻斯特地区的经济体量。其中超过40%(600亿英镑)来自赋能英国中小企业,它们正利用我们的工具进行创新和增长。我们的搜索、安卓、云和YouTube等产品已为英国工人每周节省5100万小时——大致相当于英国国家医疗服务体系全体员工的每周产出。
欲了解更多洞察,请阅读谷歌英国完整的经济影响报告。
英文来源:
Unlocking Britain’s next era of productivity: Building a nation of AI trailblazers
The UK’s AI adoption: fast, but uneven
We’ve worked with Public First on one of the most comprehensive UK AI adoption studies to date. The research reveals that workplace AI adoption has doubled in the past year, (up to 73%, from 34% in 2025). Yet, this momentum reveals an uneven adoption curve, where only a minority - the top 15% - are significantly more likely to report promotions, pay rises and faster career progression.
Our analysis reveals that AI usage is a spectrum, with most of the UK’s workforce still stuck in early-stage adoption. We’ve segmented the workforce into four progressive stages:
- ‘AI Spectators’ (10%) - People who aren’t yet experimenting with AI
- ‘AI Experimenters’ (38%) - Beginners testing the waters with simple tasks
- ‘The AI Practitioners’ (37%) - Intermediates using AI as a reliable daily tool.
- ‘AI Trailblazers’ (15%) - Advanced users pushing boundaries and finding entirely new ways to work.
The AI Trailblazer advantage
The UK’s AI Trailblazers are creating a new benchmark for modern work and saving almost 8 hours across both their personal and professional lives - effectively gaining an extra day each working week.
The research found that even after accounting for differences in age, sector, gender, ethnicity, education and business size, deeper AI use is associated with greater professional momentum. Trailblazers are: - 84% more likely to have been promoted in the past year.
- 88% more likely to achieve a positive performance review.
- 55% more likely to secure a pay rise.
But, this deeper AI use is unevenly spread across age groups, genders and geographical location. The longer we wait to take action the more that this gap will grow.
The good news is that these disparities are entirely addressable. Reaching this advanced level doesn't require deep technical knowledge or coding expertise. Anyone can become a Trailblazer.
Breaking down the barriers
The real challenge is converting everyday experimentation into a level of AI literacy that unlocks career progression and, in turn, nationwide economic growth.
So, how do we help the other 85% unlock these benefits? The barriers holding people back are surprisingly easy to overcome, with collective focus. They are, for the most part, either behavioral, cognitive or organisational: - Behavioral - The "One-and-Done" habit: Most casual users haven’t gotten into the habit of using AI effectively. Many aren’t yet iterating prompts, matching the right tool to the task, or are unsure of how to get started with multi-modal capabilities (text, visual, and audio inputs and outputs) and agentic workflows (where AI autonomously plans and executes multi-step tasks).
- Cognitive - The traditional "Search Box" mindset: Millions of users naturally apply their familiar search habits to AI tools, instead of treating it as a creative partner. Despite AI's highly collaborative nature, only 37% of previous users have ever asked an AI to help them write a better prompt to quickly achieve more effective results.
- Organisational - The "Permission to Prompt" gap: Many workers are waiting for explicit permission to use AI. Only one-third of AI users have clear professional guidance to help them use AI confidently, and fewer than half know who to ask about responsible use.
Building a nation of AI Trailblazers
Levelling up starts with knowing where you stand. That’s why today, Public First is launching the AI skills quiz, an interactive diagnostic tool that lets you benchmark your skills against the rest of the population, learn more about the type of AI user you are and get actionable skills to instantly elevate your AI use and help unlock career growth.
Our nationwide AI upskilling initiative, AI Works for Britain, aims to tackle this specific uneven adoption challenge, and builds on our Google Digital Garage programme - which has already trained over 1.2 million people over the past decade. This is a key element of our partnership with the Government to help achieve their goal of training 10 million workers in AI skills by 2030. Together, we can close the adoption gap, build a nation of AI Trailblazers, and help every worker unlock their full potential.
The impact of Google’s products and services
One of the most important ways we can enable deeper AI adoption and unlock growth and progression is through helpful AI tools. In 2025, Google’s tools supported £140 billion in economic activity across the UK - equivalent to the economy of Greater Manchester. Over 40% of that activity (£60bn) comes from empowering British SMBs who are using our tools to innovate and grow. Our products such as Search, Android, Cloud and YouTube are already saving British workers 51 million hours a week - roughly the weekly output of the National Health Service’s (NHS) entire workforce.
To discover more insights, read Google UK's full Economic Impact Report.
文章标题:解锁英国下一阶段的生产力:打造一个人工智能先锋之国
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