内容来源：https://www.geekwire.com/2026/amazon-meets-fedex-office-a-seamless-return-and-one-very-dumb-question-about-stamps/

内容总结：

近日，亚马逊与联邦快递在物流领域重启合作引发关注。继2019年双方中断主要物流合作后，全美超过1500家联邦快递办公点现已接入亚马逊退货网络，成为全国超万个退货点的一部分。

记者亲测发现，消费者仅需出示手机退货二维码，无需自行包装商品即可在联邦快递网点完成退货，退款当日到账，流程便捷高效。与科尔士百货、全食超市等原有退货点不同，联邦快递网点未提供额外消费场景，但其广泛分布的网点仍为消费者提供了更多便利选择。

分析指出，此次合作标志着两家物流巨头在竞争关系外开辟了新的协作空间。尽管亚马逊已建立自有物流体系，联邦快递仍通过接入其退货网络拓展服务场景。业内人士认为，这种“竞合模式”或将重塑行业生态格局。

中文翻译：

自从西雅图的亚马逊生鲜自提点关闭后，我一直在抱怨退货还得开车穿过巴拉德大桥去全食超市办理。所以当得知联邦快递办公点加入亚马逊退货网络时，我立刻决定去试试。结果发现吉克威尔总部附近就有一家——位于西北46街PCC超市旁（巴拉德街区综合体"飞屋"对面）。

我带着一个宠物芯片门（说来话长）走进店里，出示手机上的二维码，店员扫描后接过未包装的商品，随即给了我一张收据。和其他退货点一样，无需自备箱子、胶带或标签，全程无人排队。退款当天就到账了。

唯一让我困惑的是，与在科尔士或全食超市退货不同，联邦快递办公点似乎没有额外福利。交完包裹后，店里实在没什么可逛的——我不需要复印文件，没有其他包裹要寄，货架上有限的办公用品也引不起购买欲。不过我当时确实需要美国邮政的普通邮票，询问店员时对方看我的眼神仿佛我是个傻瓜。好吧，这倒也不奇怪。

单从便利性来看，这对亚马逊顾客确实是利好。自2019年亚马逊搭建自有物流网络与联邦快递终止合作后，如今双方关系正在回暖。目前全美超过1.5万个联邦快递办公点已加入亚马逊的万店退货网络。

我们在本周的《吉克威尔播客》中深入探讨了这个话题（当然还有更多精彩内容）。欢迎在苹果播客、Spotify等平台收听并订阅《吉克威尔》。

英文来源：

For a while now, since the closure of the Amazon Fresh Pickup in Seattle, I’ve been complaining about having to drive across the Ballard Bridge to Whole Foods to do my Amazon returns.
So when news emerged that FedEx Office locations are now part of Amazon’s drop-off network, I jumped at the chance to try it. Turns out there’s a FedEx Office on the way to GeekWire HQ, near the PCC on NW 46th Street (across from the “Up” house in the Ballard Blocks complex).
I walked in with a microchip pet door (long story), showed the QR code on my phone, got it scanned, handed over the unpackaged item, and walked out with a receipt. No box, tape, or label required, just as with other drop-off locations. There was no line.
The refund hit my account the same day.
The one thing that made me scratch my head is that, unlike returning something at a Kohl’s or Whole Foods, there’s no real ancillary benefit for FedEx Office. I dropped off the package and there was nothing else to do in the store. I had no copies to make, nothing to ship, and no need for any of the miscellaneous supplies in their limited displays.
However, I was in need of traditional U.S. Postal Service stamps, so I asked if they sold them, and the guy looked at me like I was a complete idiot. Fair enough.
But for pure convenience, it seems like a win for Amazon customers.
Amazon and FedEx severed their logistics relationship back in 2019 as Amazon built out its own delivery network. Now they’re patching things up, and more than 1,500 FedEx Office locations are accepting returns as part of a network of over 10,000 drop-off points nationwide.
We discussed this (and much more) on this week’s GeekWire Podcast. Listen above, and subscribe to GeekWire in Apple Podcasts, Spotify, or wherever you listen.